Clear pricing. Pay as you create.

Credits, billing and cancellations

Miraga uses prepaid credits. The published web packs are one-time purchases in USD, with no monthly billing cycle or automatic renewal. Each pack buys only the stated number of credits; every pack can access the same available image, video and audio creation tools, subject to the selected model, sufficient credits and the Acceptable Use Policy. Buying a pack does not guarantee unlimited generations or a particular output.

Purchased credits have no scheduled expiration while your account remains active. Credits have no cash value, cannot be transferred between users, and are not a deposit or financial product. Promotional credits may have separate conditions disclosed in the offer. App-store purchases follow the prices and payment terms shown by the relevant store.

Images are billed per generated image at the selected model rate; batches multiply that rate by the output count. Videos are billed by model rate per second × selected duration × resolution multiplier. Generated audio is billed at 20 credits per minute: ceil(actual generated seconds × 20 / 60), with a minimum of one credit per successful generation. Each newly generated scene or revision is billed separately; joining already generated audio is not billed again. Audio transcription is free. Audio generation requires at least 20 available credits before starting.

The generation screen displays the task quote before submission. Audio final charges use actual provider-generated duration. The checkout shows the final payable amount, including any applicable tax, before you confirm payment. Changes to future prices do not change credits already purchased or completed transactions.

Closing a checkout before payment does not purchase credits. Closing the page after payment does not reverse a completed charge. A running or completed generation cannot be cancelled to reclaim successfully consumed credits. If generation fails without delivering a usable result, an incorrectly deducted task charge is restored as credits after verification; contact support if an automatic restoration is missing.

Refund requests

Within 14 calendar days of a web credit purchase, you may request a refund for its unused paid credits. If part of a pack has been used, the eligible amount is the original amount paid multiplied by the unused eligible credits divided by the paid credits originally supplied. Consumed credits and free promotional credits are not refundable. Refunds required by applicable consumer law remain available.

Duplicate charges, a confirmed payment that did not deliver credits, unauthorized payment claims, or a verified service failure can be submitted for investigation. Successfully delivered generations are not refundable solely because of a change of mind or subjective dissatisfaction. Do not spend disputed credits while a refund is being reviewed.

Email support@vmiraga.com with the subject “Refund request”, your account email, order/payment ID, payment date, requested amount and reason. Do not send full card details. We aim to respond within 3 business days. If approved, we initiate the refund to the original payment method within 7 business days and remove the corresponding unused credits. The payment provider or bank determines when funds arrive; we will explain any additional verification or delay.

There is no recurring web credit subscription to cancel. For an app-store purchase, request a refund through that store under its applicable process. A refund or chargeback removes the associated entitlement and cannot also be retained as spendable credits.